Online Sales Return & Exchange Policy:
Condition of Merchandise:
You can return a product if the following conditions are met within 15 days of receiving the product.
- New and Unused Condition
- In the Original Packaging
- Manufacturer Hangtags must still be attached
- We have a performance guarantee which allows you to use a ski, boot, or snowboard for 3 to days and return it for credit to towards another product if you do not like it. We know this will usually be often be more than 15 days.
If the conditions can not be met call us Toll free at 1-603-888-1214 or e-mail
us at Info@ ProctorSki.com
You are responsible for shipping merchandise back to us. You can also bring the merchandise to our store at 195 Daniel Webster Highway in
Nashua, NH.
Shipping Address:
Proctor Ski & Board
Online Sales
195 Daniel Webster Highway
Nashua, NH 03060
Refunds in the full amount of your purchase will be made within 1 to 3 days after we receive the product back in new condition. Refunds will be to the credit card you purchased the product with or by company check if you no longer have that credit card.